Last Updated: March 25, 2025
Thank you for using Nedafi.com, a social networking platform designed to connect people worldwide. This Refund Policy outlines the terms under which refunds may be issued for payments made on our platform.
Nedafi.com operates on a no-refund policy for most transactions, including but not limited to:
Premium memberships & subscriptions
Virtual currency (Nedafi Coins, tokens, or credits)
Paid features (boosts, profile promotions, etc.)
One-time purchases (e.g., verification badges, special badges)
Once a payment is processed, it is non-refundable unless required by applicable law.
Refunds may be considered in the following cases:
✅ Duplicate or unauthorized charges – If you were charged multiple times for the same service or did not authorize the transaction.
✅ Technical errors – If a payment was processed due to a system bug or failure on our end.
✅ Service unavailability – If Nedafi.com experiences prolonged downtime (more than 48 hours) preventing access to paid features.
If you believe you qualify for a refund under the exceptions above, please:
Contact Support within 7 days of the transaction.
Provide:
Transaction ID
Reason for refund
Proof of issue (screenshots, bank statement, etc.)
? Email: support@nedafi.com
? Phone: [Your Customer Support Number]
Refund requests are reviewed within 7-14 business days. If approved, refunds will be issued to the original payment method within 5-10 business days (timing depends on your bank/payment provider).
Filing a chargeback or dispute without contacting Nedafi.com first may result in:
Account suspension
Loss of premium features
Permanent ban from future purchases
Nedafi.com reserves the right to update this policy. Users will be notified via email or in-app notifications of significant changes.
By using Nedafi.com, you agree to this Refund Policy.
For further questions, contact: support@nedafi.com
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